11:59 Operate
Who keeps your AI running?
Every agent drifts as models, prompts and data change. 11:59 Operate runs your agents in your cloud, under your identity and audit rules, and puts three commitments in writing. We run it. You own it.
Built by 11:59
Your agents go live
Standardized AI Adoption, a catalog solution or the Agent Foundation passes the handoff gate, and Operate takes it on.
Already running
Agents someone else built
Staff tools, vendor builds, contractor leftovers. A fixed-fee Onboarding Assessment gives every agent a verdict: take on, fix, or retire.
Nothing joins Operate until its owner signs off. Then three things are in writing:
What's covered
A set number of agents and solutions under management, each with a named owner on your side.
How fast we respond
Written service levels for availability and incident response. An agent acting outside its rules is paused first.
How value is measured
A monthly operating report on quality, cost and the staff hours each agent gives back.
11:59 Operate
Monthly operating report
Example Agency · September · 8 agents
14,350
items handled
1,408
staff hours returned
$1,834
run cost, all agents
7 of 8
at owner's quality bar
Invoice intake
Controller · Assisted
98.6%
Inquiry router
Service manager · Autonomous
97.4%
Case summary
Service manager · Assisted
92.8%
Records request triage
Operations director · Assisted
96.0%
Decision for you
Invoice intake is ready to run on its own for invoices under $5,000. Needs the Controller's sign-off.
For the State of California
Your programs are running AI built by staff and vendors, and ITSD is asked to keep all of it secure, supportable and explainable to oversight bodies. Operate takes on what passes the handoff gate and gives every agent an owner, an audit trail and a monthly report, without adding headcount. It runs in your tenant and is contracted under an existing agreement.
Every agent owned, audited and improving, with a report an auditor can read.
For commercial firms
You have agents a contractor built, tools your staff stood up, and no team to keep any of it running. Operate is one predictable line item instead of a new department. We assess what you have, take on what's sound, fix or retire the rest, and report every month on what it delivers.
AI that keeps working after launch, for one predictable monthly fee.
Common questions
Questions about 11:59 Operate
Who manages AI agents after they go live?
11:59 Operate runs agents in your cloud, whoever built them, with written service levels and a monthly report on quality, cost and staff hours returned. You keep ownership of the deployment and the data.
Read the full answer →We already have AI tools built by staff or a vendor. Can 11:59 take them over?
Yes. A fixed-fee Onboarding Assessment reviews each agent you have today. Agents that pass the handoff gate join 11:59 Operate, and the rest get a fix-or-retire plan.
What is in the monthly report?
Quality against each owner's bar, incidents, cost and staff hours returned, for every agent under management.
Start with an AI Rapid Scan.
It is scoped to the effort and quoted before we start, and it ends with the first thing to deploy and its quote.